Terms and conditions
Prices and Payment
All prices are in Australian Dollars at wholesale prices and are exclusive of GST. Delivery charges are not included in the prices quoted and are calculated prior to dispatch. DPI Jewellery accepts payment via Credit Card (VISA, MasterCard, eWAY) for “Upfront Payment” accounts; Direct Deposit and Cheque are accepted payment methods for approved “Account” customers only. You have the option to be on “Account” with us, upon the approval of a signed credit application form – all other accounts are on “Upfront Payment” terms. Payment for “Upfront Payment” accounts are taken once DPI Jewellery has established that we can fulfill your order and stock availability. DPI Jewellery will not charge your credit or debit card until your order is ready to dispatch.
Dispatch is within 5 -7 days. Please note shipping charges will be calculated once order is picked and ready for dispatch.
Return & Refund Policy
Our products are 100% guaranteed for workmanship. If you happen to receive any faulty or defective items please inform us within 7 working days upon receiving the order and we will happily replace or credit that item. Please note – items that have been worn and damaged will void the guarantee. This guarantee does not cover faults from loss, accidental damage or mistreatment, modifications to design or damage from perfume, hairspray, water or other agents.
DPI – Returns Department
PO BOX 1098
Blackburn North VIC 3130
You have the right to cancel your order prior to dispatch. It is your responsibility to give notice of your wish to cancel, within the cancellation period, by telephone.
These Terms and Conditions do not affect any of your statutory rights.
Contact us here or on firstname.lastname@example.org for any questions.