Terms and conditions

Prices and Payment

All prices are in Australian Dollars at wholesale prices and are exclusive of GST. Delivery charges are not included in the prices quoted and are calculated prior to dispatch. DPI Jewellery accepts payment via Credit Card (VISA, MasterCard, eWAY) for “Upfront Payment” accounts; Direct Deposit and Cheque are accepted payment methods for approved “Account” customers only. You have the option to be on “Account” with us, upon the approval of a signed credit application form – all other accounts are on “Upfront Payment” terms. Payment for “Upfront Payment” accounts are taken once DPI Jewellery has established that we can fulfill your order and stock availability. DPI Jewellery will not charge your credit or debit card until your order is ready to dispatch.

Delivery

Dispatch is within 5 -7 days. Please note shipping charges will be calculated once order is picked and ready for dispatch.

Purchasing

All items offered on the DPI Jewellery website are subject to availability. To purchase any of the items on the website, click the “Add to Cart” button shown on each product page. When you place an order to purchase a product by clicking the “Check out” button, we will send you an e-mail confirming receipt and containing the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send the e-mail confirmation of your order. We keep these data in confidence, in accordance with our privacy policy.

Return & Refund Policy

Our products are 100% guaranteed for workmanship. If you happen to receive any faulty or defective items please inform us within 7 working days upon receiving the order and we will happily replace or credit that item. Please note – items that have been worn and damaged will void the guarantee. This guarantee does not cover faults from loss, accidental damage or mistreatment, modifications to design or damage from perfume, hairspray, water or other agents.

Returns address:
DPI – Returns Department
PO BOX 1098
Blackburn North VIC 3130

Cancellation

You have the right to cancel your order prior to dispatch. It is your responsibility to give notice of your wish to cancel, within the cancellation period, by telephone.

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.